Once again, you guys are the best! Yes, I had to wait a bit on the phone, but well worth the wait. The Tech listened to what we had done to check setup and try to resolve the problem ourselves. Unlike some “tech support” it is clear that you hire experts, not just people who can read scripts. In under half an hour total time — both on hold and working with tech logged in remotely, he had it SOLVED!
George CarlsonMarine Corps Engineer Association
I have always had quick and courteous service from Cloud9 both Tech and customer service in general. I have my entire firm on the Cloud9 portal and even during tax season I have never had a problem. You save me not only lots of money, but lots of headaches. Thank you for the great service.
Barbara ZimmerTeamwork LLC
Your technical service team came through for me again. I had an issue that needed to be resolved quickly and they out did themselves in helping me accomplish the task at hand. Cloud9 step up to the plate and hit a home run for me again. Thanks so much you are really appreciated.
Martin MeyerB. Meyer Bookkeeping Solutions, LLC
Using cloud technology is a very pleasant experience, and in the process of having an issue on my computer, support was able to teach me something; so, that was a nice bonus! They were prompt in contacting me about my issue, and now they have given me a tool to use to find out what my issue is.
Lisa MurraySullivan & Company
We always like to know what happened and why. Technical support is prompt and courteous. We love Cloud9.
I have increased profits with the Cloud9 Real Time e-Dashboard System and I love it! Not only does it give me instant access to my client files, I have been able to grow my practice online with this solution.
Rick ArmstrongCount on Us
Cloud9 Real Time changed my life. I really love our new cloud!
Kathy RothschildGood Books Gal
Thank you for your great service. You are AWESOME! I cannot express enough appreciation for helping us out and on a Saturday to boot. You were GREAT!
Tom BivensVictor Valley Market