Tech support is great! They solve the problems quickly.
Maureen SittigSoCo Business Solutions Inc.
The Tech was outstanding!
Dianna LopezBottom Line, LLC
Great Service and Great Staff. Glad to put a face with a name at the Cloud Summit!
Deborah HylanderHylander CPA Firm PLLC
Sonia KirbyLifeProtection Sprinkler LLC
Many, many, many Thanks!!!!! These guys are amazing!
Laura StachelJM Riley Co
Jennifer ValerianoAssociated Concrete Cutting
The Tech provided top notch service on this issue. As usual the entire Tech Support team and everyone else at Cloud9 are all top notch. Excellent as always!
Service guys are great.
Tamara CarterUpon The Rock/Larry Carpenter CPA
The Tech was patient, relaxed, and very knowledgeable.
Experience has taught me that I can always feel confident that my requests will be taken care or promptly and well. Your service is GREATLY appreciated.
Gay WiseWise Financial Services Inc
I have always had quick and courteous service from Cloud9 both Tech and customer service in general. I have my entire firm on the Cloud9 portal and even during tax season I have never had a problem. Thank you for the great service. As a sole proprietor I could hardly afford an in house server with firewalls and regular backups and updates. Not to mention the cost of maintenance and down time. I rarely ever think about my virtual server. You save me not only lots of money, but lots of headaches. I never worry about IT. You always have me covered.
Barbara ZimmerTeamwork LLC
The Technician was beyond helpful and sweet over the phone. He was able to fix my issue right away and I am very pleased with his knowledge and charming attitude over the phone.
Alisha PenafielTax Care
Your technical service team came through for me again. I had an issue that needed to be resolved quickly and they out did themselves in helping me accomplish the task at hand. Cloud9 step up to the plate and hit a home run for me again. Thanks so much you are really appreciated.
Martin MeyerB. Meyer Bookkeeping Solutions, LLC
I must revise my earlier negative review of Cloud9 support. Once the support issue was fully understood by support (which confusion was my fault with my prior support request) the staff quickly provided the support that I needed. Consider me a very satisfied customer of Cloud9!!
Larry JacobsonWildflower Meadows
I recently referred you to another firm with 5 offices.
Tibet DycusTaylor Bilyeu & Co CPAs
The support person I spoke with was great!
Adam CoxAdam D. Cox, CPA, LLC
Speaking with support today was a very pleasant experience, and in the process of having an issue on my computer, he was able to teach me something; so, that was a nice bonus! They were prompt in contacting me about my issue, and now they have given me a tool to use to find out what my issue is.
Lisa MurraySullivan & Company
The Tech that assisted me was great! Very helpful and had a great personality!
Benjamin WoodAFI, Inc
Turn around time is quick and solutions are fast. Great customer service always!
Loretta LozanoRupert and Associates
We always like to know what happened and why. Technical support is prompt and courteous. We love Cloud9.
Very Quick response!!
Danielle SchweitzerKenosha Area Family and Aging
The Tech was very helpful in resolving my situation. I like the fact that he took the time to ensure I could resolve the situation in the future. I truly appreciate him for his assistance
Kimano HarrisMary Hall Freedom House
Our CPA firm employs a fully virtual staff located in multiple states and provides outsourced accounting services to clients in most of the 50 states and internationally. Cloud9 has provided us with the scalable, best of breed technology solutions and exceptional support that have allowed us to reduce our annual IT costs by thousands of dollars, work more efficiently, and consistently “wow” our clients as they work seamlessly with us by accessing the information we share with them through Cloud9 and through their integrated web applications. We consider Cloud9 to be an irreplaceable extension of our team and a key contributor to our success!
Jennifer L. KatrulyaBMRG LLC
I have increased profits with the Cloud9 Real Time e-Dashboard System and I love it! Not only does it give me instant access to my client files, I have been able to grow my practice online with this solution.
Rick ArmstrongCount on Us
Cloud9 Real Time changed my life. I really love our new cloud!
Kathy RothschildGood Books Gal
I have been working with Cloud9 for the last 5 years, I recommend this solution to my clients. Using their Cloud Technology, allows businesses to run effectively, hence providing better customer service.
I am blown away by Cloud9 support. When I signed up I was nervous about taking the leap to the cloud. After receiving help from you and your team to get set up and working properly I feel confident my money was well spent! Best support I have ever received in my 38 years!! Soon to be 39! Moreover, your finesse, patience and massaging of the third party software company to help us with our problem was a pure pleasure to witness. I only wish I had the same interpersonal skills and Jedi mind tricks as you do. Thanks again!!
Brad BeldenCore Property Mgmt
Thank you for your great service. You are AWESOME! I cannot express enough appreciation for helping us out and on a Saturday to boot. You were GREAT!
Tom BivensVictor Valley Market
Cloud9’s virtual server plan is a great enhancement to our QuickBooks bookkeeping and accounting division. We experienced an almost immediate increase in our work efficiency. This is a tremendous 21st Century Solution we recommend.
Lynnea BylundCatalyst House
Since switching to Cloud9 Real Time, we’ve reduced our costs, increased reliability for remote workers, and increased the speed of our accounting systems. Thanks Cloud9!
Doug SleeterThe Sleeter Group