Knowledge Base: The Knowledge Base is where you will find help articles and user guides that cover common issues and best practices. This is the place that you should go to for step-by-step instructions and immediate do-it-yourself support. Submit a Support Ticket: We are here for you when you need it. If you do have an issue you can submit a support ticket online.…
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Cloud Hosted Sage Timeslips
Cloud Hosted Sage Timeslips is ideal for a business of any size to efficiently and effectively manage its time and billing cycles. Cloud Hosted Sage Timeslips is the billing and time-tracking software easy to start and use, improves every step of your billing cycle and provides the reporting you need to succeed. You can even personalize Sage Timeslips to meet…
read moreTerms and Conditions
The scope of services subject to these Terms and Conditions (“Services”) are exclusively those that RTB Global, Inc. dba Cloudnine Realtime and its Affiliates (“Cloudnine”) provide to Client in direct connection with Cloudnine Realtime (“C9”) hosting services. These terms and conditions apply to all Service Orders and/or Service Order Addendums (if any) affirmatively accepted by Client for Cloudnine Realtime (which…
read moreMaintenance Schedule
Maintenance Schedule Cloudnine Realtime performs all scheduled maintenance after-hours and preferably on the weekends to minimize any interruptions to our users. Servers are rebooted monthly and on a rolling schedule. Server reboots are performed Saturdays beginning at 12:00 am Pacific Time. QuickBooks updates are performed the Saturday following a release, after it has been tested and approved. Additional scheduled maintenance is listed…
read moreEnsuring SMB Growth With Cloud Computing
Small and medium business owners are aware that the best possible course of ensuring survival in the market is through constant growth and development. Cloud-computing services can easily provide the ideal environment for rapid SMB growth. Why? There are two main reasons: On one side, cloud computing allows SMB owners to avoid increased costs, which are often associated with business growth.…
read moreSleeter Group Cloud9 Review – A One Year Assessment
In recent years Sleeter Group’s Doug Sleeter has written often about how small business owners who are “addicted” to desktop version software should get their mission-critical desktop software hosted in the cloud. “At The Sleeter Group, we moved our whole back office (QuickBooks and all of our add-ons) to Cloud9 Real Time in January 2013. It was one of those “practice what…
read moreCloud DMS White Paper – Document Management Systems – Increase Productivity, Profitability, Reliability and Security
Optimal document management is one of the greatest challenges that professional practices face. Cloud Document Management System Hosting (‘Cloud DMS’) provides SMBs with reduced costs, improved service, increased productivity, and enhanced regulatory compliance. Get HP’s DMS White Paper See also: Archive of Paperless Articles and Solutions Businesses that adhere to a strict paper record and filing system create a logistical dilemma…
read moreThe 8 Most Read Cloud9 Blog Posts for 2013
What subjects and articles were our readers following last year? Take a another look at our 8 most popular Cloud9 blog posts in 2013. Some of these saw their traffic buoyed by good search visibility while others enjoyed better social media popularity. The top Cloud9 blog posts for 2013 in reverse order: #8: Sleeter Moves to Cloud, How & Why When…
read moreInterest in Paperless Law Firm Capabilities Picking Up
Recent studies show that law firms are more and more embracing technology as the key differentiator in a competitive market… … for the paperless law firm storing files digitally is less expensive, more convenient, and more eco-friendly than printing and stacking boxes of paper files (“Should Your Business Center Go Paperless?” OfficingToday, 2.3.12).* *Source: ESENEM BLOG See also – Law Firm…
read moreBill.com or SmartVault or Both?
We have many clients who use Bill.com for cloud-based AP and AR, along with paperless invoice document management, and we have many clients who use SmartVault for paperless cloud-based document management. [Editor’s note: Both great solutions come with native iPad, iPhone, Droid, & Blackberry apps] Occasionally we are asked to compare the two cloud-technology providers, as if there were enough…
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